The program is open to all businesses and volunteers that play a role in welcoming and hosting guests in our region. Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy.

• Increase your knowledge of our region to create stories and unique experiences to share with guests

• Be recognised as a regional host and an important part of a broader Queensland network of welcoming hosts

• Receive a certificate of completion to use in promoting your regional host status and part in the network of hosts Queensland wide

There are five modules in the online program covering topics such as:

 

• world-class hosting principles

• accessibility and inclusion

• storytelling

• regional specific content on our Aboriginal and Torres Strait Islander Peoples culture and environmental sustainability

• local experiences and tourism products.

 

The five modules vary in length from 5 to 40 minutes to complete and the overall course duration should take approximately 1.5 hours.

The online learning is supported by an in-person workshop. We recommend you complete the online program before attending the workshop, if possible, but it is not a requirement.

 

Contact us if you are interested in attending the workshop.

Please LOGIN HERE, the Queensland Welcomes You login page, and follow these steps to create an account and access the training.

 

If you have any questions about the program or the registration process, contact industrypartnerships@experiencegoldcoast.au.

 

The Queensland Welcomes You initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.