By becoming a member of Experience Gold Coast, you'll receive exclusive benefits, resources and opportunities and a warm welcome into a thriving business community.
Through cooperative marketing, industry development, experience design, advocacy, and collaboration initiatives, EGC is committed to growing our community and delivering tangible benefits to our members.
Why join?
Community
Connect with fellow members of a thriving business community who provide each other with connection, inspiration, guidance, solidarity and support.
Collaboration
Under the unification of the EGC partnership network, members will also have reciprocal access to an enhanced suite of cross-organisational benefits and initiatives spanning tourism, education, events and the arts.
Opportunity
As a member of EGC you’ll have the potential to be involved in trade missions, hosting opportunities for your venue, inclusion in media and influencer famils, cooperative marketing campaigns, media coverage and industry events.
Networking
Receive invitations to insightful forums and masterclasses, industry updates and networking events you’ll be excited to attend.
Tools
Access qualified data, insights into industry research, marketing tools, advice, professional development training, funding opportunities and more.
MEMBERSHIP Types
according to your membership level.
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Corporate/Associate
Explore the benefits available under our Corporate/Associate Membership proving to be a popular option offering real bang-for-corporate-buck.
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Tourism
Explore the benefits available under our top-tier Tourism Membership that leaves no stone unturned when it comes to high-level marketing and strategic business development support.
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Business Events
Members receive opportunities, leads and referrals from the Business Events team, who nurture strong industry connections and share in-depth knowledge of funding opportunities, event venues, services and specialist suppliers. Gold, Silver, and Bronze Packages are available with the base Tourism Membership.
Membership Prospectus
Membership Prospectus
Testimonial
Harbour Town Premium Outlets
"We greatly value our long-standing membership with Experience Gold Coast. With a broad mix of domestic and international visitation to Harbour Town, we work closely with Experience Gold Coast for their market insights, industry connections, plus collaboration and campaign opportunities. We look forward to building on our relationship with Destination Gold Coast and thank them for their support of our business.”Testimonial
Paradise Resort
"Our membership with EGC gives us the opportunity to leverage our marketing budget and piggyback on destination campaigns to reach international markets that as an independent product we wouldn’t otherwise be able to reach on our own. As members, the networking opportunities, invitations to participate in and host famils and attend trade events is what we value most. The Online Holiday deals and extensive social media coverage as well as having someone to call on for advice on the general state of the market, and being able to leverage off EGC's extensive media exposure is invaluable to our business.”Testimonial
Go Vertical Sup
"As a long-term member of Experience Gold Coast, I have found true value and support not only from EGC staff here on the Gold Coast but also internationally when travelling as part of trade missions. The relationships and connections that I have gained from being a member of Experience Gold Coast is amazing and invaluable. EGC has been always there to lend a hand in supporting small businesses and the value of this support is immeasurable. My gratitude is deep, and sincere, I look forward to many years ahead of being part of this wonderful organisation."Frequently Asked Questions
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AM I ELIGIBLE TO BECOME A MEMBER OF EXPERIENCE GOLD COAST?
Membership is open to all tourism-related businesses, professional support services and individuals who are either situated within the City of Gold Coast or located within a 40km radius of the city centre.
Please note: For businesses located outside the boundaries of the City of Gold Coast, a 50% loading applies to fees Businesses located beyond a 40km zone of the City of Gold Coast are ineligible for membership.
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WHICH MEMBERSHIP CATEGORY IS RIGHT FOR MY BUSINESS?
Our friendly Membership Services team can assist you in selecting the best membership for your business. Please call (07) 5584 6244 or email us to arrange a face to face meeting.
All members must have a Base Membership level from the options below:- Tourism – These members have direct contact with leisure and business travellers
- Corporate/Associate – These members supply goods and services to the tourism industry and include business support services, education, travel agents etc.
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HOW DO I LIST MY BUSINESS ON YOUR WEBSITE?By listing with the Australian Tourism Data Warehouse (ATDW), your product information will automatically be featured on EGC's consumer website. Through the ATDW, you can upload images, booking URL, descriptors, room or tour types, hours of operation, costs as well as social media links and deals. This information will automatically update on our website to consumer. Tourism and Events Queensland is currently offering ATDW membership with no annual fee (saving $150 per year).
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WHAT IS ATDW?The Australian Tourism Data Warehouse (ATDW) is a central content and distribution platform for the Australian tourism industry. ATDW has been developed as a joint initiative by Tourism Australia and all state and territory tourism organisations. Find out further information on ATDW from Tourism and Events Queensland.
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HOW DO I ACCESS THE BUSINESS EVENTS MARKET?Experience Gold Coast has a substantial Business Events (BE) team whose remit is to seek out new corporate, association and incentive business for the Gold Coast, from both the domestic market and internationally. Our Business Events team focuses on creating opportunities for members who take one of our BE Elective Packages to connect with Business Event trade and media as well as connecting confirmed events with venues, suppliers and services on the Gold Coast. Many members experience an exceptional return on investment through the provision of leads, networks and knowledge building.
Members with the BE Elective package also have exclusive access to unique cooperative marketing opportunities, trade shows and networking events. See the 2024-25 Membership Prospectus for further information. -
HOW CAN I DISPLAY MY BROCHURES IN THE VISITOR INFORMATION CENTRE?An upgrade Visitor Information Centre (VIC) package is available to Tourism Members. Adding this package to your membership ensures your DL or A4 brochure is displayed at our Surfers Paradise VIC, and is available to visitors who are looking for attractions and experiences.. Bookings for your product can then be made via Experience Oz Local Agent.
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IS THERE A WAY EXPERIENCE GOLD COAST CAN HELP ME TRACK AND IMPROVE MY BUSINESS’S ONLINE REPUTATION?
We've teamed up with ReviewPro, a powerful monitoring and measurement aggregator that sources reviews from more than 175 online platforms including Facebook, Google and TripAdvisor (to name a few). By tracking what guests and customers are saying about your business across multiple social media networks, we can assist you to identify ways to gain better customer reviews and therefore more business – all the while driving our shared goal of becoming 'Australia’s Most Recommended Destination'.
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HOW DO I KNOW IF MY MEMBERSHIP IS WORKING FOR ME?It's easy to track your membership is meeting your business objectives. EGC members are provided with a login to EGC.Net. This easy-to-use online system allows you to view reports, presentations and statistics as well as the My Benefits dashboard which outlines EGC's engagement with your business. This includes visits to your EGC website listing, head office sales, ticket sales, advertising opportunities, events attended, referrals to your business and more.
Your Membership Services team also has a range of collateral and resources on how to maximise your membership, enhance your knowledge and tourism learning. The team are always available for guidance and advice via email, phone or face-to-face meetings. -
WHO CAN I TALK TO ABOUT MEMBERSHIP?
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HOW CAN I SIGN UP?Ready to join? We're happy to have you on board! You can apply online via our online application form.
Learn more
ACKNOWLEDGEMENT OF COUNTRY
Experience Gold Coast acknowledges the Traditional Custodians of the land on which we are situated, the Kombumerri families of the Yugambeh Language Region.
We pay our respects to their Elders past, present and emerging, and recognise their continuing connections to the lands, waters and their extended communities throughout Southeast Queensland.